Since the event of the internet we have encountered the
rise of the so called "grey market". The grey market allows for some unscrupulous
individuals to operate and profiteer due to currency differences and the cost of operating
a business under the myraid of varying conditions required to maintain such a business.
They also frequently escape from the necessity of paying duty, taxes, providing warranties
or any back up service whatever. They operate without any official selling rights and
frequently obtain money for products they cannot legitimately access. In some instances
gaining payment for goods they are unable to deliver whilst demeaning the brand and raising
doubts over the products actual value.
Dynavector take a very strong position on this situation and strictly forbid our distributors
to sell outside their designated territory. Our products offer excellent value in all
markets against all competition. We value and support our international distributors
without whom our products would simply fail to exist, along with our Stylus Replacement
and Warranty service of which we are justifiably proud.
In a sincere effort to provide all Dynavector owners with our services, for those customers
who may have purchased a Dynavector product from a grey marketer, Dynavector is prepared
to reinstate your warranty. Just contact us or the distributor in your country with a
serial number of your cartridge, date of purchase and where you obtained your cartridge
from. If your cartridge was indeed manufactured by us and is within the normal terms
of our warranty, your warranty will be reinstated from the original date of purchase.
Otherwise Dynavector cannot guarantee the quality of products sold by an unapproved source,
particularly those from some online stores.
In no event shall Dynavector Systems LTD be liable for incidental or consequential
damages due to breaches of our warranties or other warranties implied by law.
NOW: Hopefully, free from this onerous distraction we can continue to design and manufacture "Leading
Edge" products made from high performance materials, encouraging feedback and a
pure love of analog reproduction.
Dynavector Systems Ltd.
20 September 2007